How can we help you today?

How to recover deleted notes and files from the Trash

If you've accidentally deleted something in Nebo, you can easily recover it from the Trash. Please note that notes or files in the Trash can not be open or edited, you need to recover them first.

Note: The trash is accessible starting from Nebo version 5.8. If you have an earlier version, the trash function will not be available.   

How recovery works in Nebo's Trash

When you delete content from your Library, Nebo creates a stand-in or placeholder for it in the Trash. This makes it easier to remember where the deleted content was originally located. So, if you delete a page from a notebook, Nebo moves it into a copy of that notebook in the Trash. The same occurs if you delete an entire notebook from a collection.

Recovering your content is just as straightforward. When you restore items from the Trash, Nebo returns them to their former place in the Library. If you restore a page, it goes back to its original notebook. If it's a notebook you're recovering, it'll find its way back to its original collection. Once the last item from a placeholder is restored, the placeholder is removed from the Trash, keeping things tidy.

Recovering deleted collections

You can recover a complete collection from the Trash with all its deleted notebooks and pages. However, you can't recover multiple collections at once, each must be recovered independently.

To recover a deleted collection:

  1. Open Trash in the navigation menu.
  2. Depending on your device:
    • Apple — Swipe left (or press & hold) on the collection you want to recover.
    • Android — Tap the ⋮ button on the collection you want to recover.
    • Windows — Press & hold the collection you want to recover.
  3. Tap Recover.

Recovering deleted notebooks

You can recover a full notebook from the Trash with all its deleted pages. Notebooks can be recovered one by one, or you can select multiple notebooks to recover them all together.

Recovering a single notebook

  1. Open Trash in the navigation menu.
  2. Depending on your device:
    • Apple — Swipe left (or press & hold) on the notebook you want to recover.
    • Android — Tap the ⋮ button on the notebook you want to recover.
    • Windows — Press & hold the notebook you want to recover.
  3. Tap Recover.

Recovering multiple notebooks

  1. Open Trash in the navigation menu.
  2. Depending on your device:
    • Apple — Tap the ⋯ button in the top right corner, and tap Select.
    • Android — Tap the ⋮  button in the top right corner, and tap Select.
    • Windows — Tap the Selection icon in the top right corner.
  3. Select all the notebooks you want to recover.
  4. Depending on your device:
    • Apple — Tap Recover in the bottom left corner.
    • Android — Tap the ⋮  button in the top right corner, and tap Recover.
    • Windows — Tap the ⋯ button in the top right corner, and tap Recover.

Recovering deleted notes or files

You can recover a deleted page from the Trash. Pages can be recovered one by one, or you can select multiple pages from a notebook to recover them all together.

Recovering a single page

  1. Open Trash in the navigation menu.
  2. Open the notebook containing the page you want to recover.
  3. Press & hold the page you want to recover.
  4. Depending on your device:
    • Apple — Tap Recover.
    • Android — Tap the "Trash with upward arrow" icon in the top right corner.
    • Windows — Tap Recover.

Recovering multiple pages from a notebook

  1. Open Trash in the navigation menu.
  2. Open the notebook containing the pages you want to recover.
  3. Depending on your device:
    • Apple — Tap the ⋯ button in the top right corner, and tap Select.
    • Android — Tap the ⋮  button in the top right corner, and tap Select.
    • Windows — Tap the Selection icon in the top right corner.
  4. Select all the pages you want to recover.
  5. Depending on your device:
    • Apple — Tap Recover in the bottom left corner.
    • Android — Tap the "Trash with upward arrow" icon in the top right corner.
    • Windows — Tap the ⋯ button in the top right corner, and tap Recover.

Recovering all pages from a notebook

  1. Open Trash in the navigation menu.
  2. Open the notebook containing the pages you want to recover.
  3. Depending on your device:
    • Apple — Tap the Recover all pages in the top right corner.
    • Android — Tap the ⋮  button in the top right corner, and tap Recover all pages.
    • Windows — Tap the ⋯ button in the top right corner, and tap Recover all pages.

Recovering everything from the Trash

You can recover all deleted content from the Trash at once. To do so:

  1. Open Trash in the navigation menu.
  2. Depending on your device:
    • Apple — Tap the ⋯ button in the top right corner.
    • Android — Tap the ⋮  button in the top right corner.
    • Windows — Tap the ⋯ button in the top right corner.
  3. Tap Recover all.
Does it answer your question?
Yes No

This feedback will be used to improve the content and clarity of our support articles. We cannot respond to questions or support requests submitted here.
For technical support or questions regarding Nebo please submit a support request using the My Tickets tab at the top of this page. Or just click here.

Thanks for your review !

Your say on MyScript apps

Want to get involved in improving MyScript products with our user experience team? Take a few minutes to tell us about yourself, and we’ll contact you when your profile matches one of our research projects.

Get involved