How can we help you today?

Nebo AI beta requirements and limitations

Nebo AI Beta: Key Information

A. Nebo AI Beta Requirements

Device Compatibility

  • Apple Devices: Nebo AI beta features are available for iPad and iPhone. Mac users with Apple Silicon can also install Nebo to access Nebo AI beta.
  • Android Devices: Nebo AI features, including Explain and Summarize, are now available on Android. Additional features will be rolled out in future updates. (Using a stylus is recommended but not mandatory.)

MyScript Account

  • A free MyScript account is required to participate in the beta. If you don’t have one, you can create it directly from Nebo’s settings.

Internet Connection

  • While Nebo’s handwriting recognition works offline, an active internet connection is required to use generative AI features.

B. Known Limitations

Page Content Limit

  • Nebo AI works directly with your notes, understanding the context to provide smart answers.
  • Pages with a large amount of content may experience performance issues. To improve performance, limit the amount of text per page when using Nebo AI beta.

Usage Quota Limit

  • Usage limits are in place during the beta to ensure fair access for all testers.
  • If you reach your usage quota, wait for some time and try again. After the beta, options to remove these limits will be available.

C. Study Sets Limitations

Language Support

  • Study Sets are currently available only in English, and the Nebo app must be set to the English interface.

iPhone Availability

  • Study Sets will be available for iPhone in a future update.

D. Supported Countries and Territories

Important Notes

  • Nebo AI is initially developed on iOS because of its standardized and unified operating system. Without the additional layers of customization found on platforms like Android (Xiaomi, Huawei, Lenovo). This consistency makes it easier to test and stabilize features across all iOS devices. Once features are fully optimized, we adapt and fine-tune them for Android to account for different manufacturers’ customizations. 
  • Explain and Summarize features are currently available on Android, with more features to follow in future updates.

For more information about Nebo AI features and updates, visit our support page.

Does it answer your question?
Yes No

This feedback will be used to improve the content and clarity of our support articles. We cannot respond to questions or support requests submitted here.
For technical support or questions regarding Nebo please submit a support request using the My Tickets tab at the top of this page. Or just click here.

Thanks for your review !

Your say on MyScript apps

Want to get involved in improving MyScript products with our user experience team? Take a few minutes to tell us about yourself, and we’ll contact you when your profile matches one of our research projects.

Get involved